601 Jewett Street, Marshall, MN 56258
Phone (507) 532-4493 | Toll Free (800) 491-4493
Fax (507)-532-4494

    
Frequently Asked Questions PDF Print E-mail

I obtained a formal quote. How long is it good for?
Quotes are honored for 30 calendar days.

What is your turnaround?
Projects vary depending on the complexity of the project. Henle Printing is a very customer satisfaction centered company so turnaround deadlines are set according to your needs. Most
projects take from 3-5 days to complete.

What are your bleed requirements?
We require a minimum of 1/16” and preferably 1/8” additional image for bleed area.

I provide a print out from my own printer, will you match it?
Due to the wide variances in output devices including inkjet and laser printers (which are generally RGB based), the likely answer is no. Even previously printed pieces produced from another file or another commercial printer can vary. Using standard densities, we reach an overall pleasing color using supplied hard copy only as a guide. We suggest that you receive a proof we’ve generated from your file off one of our color calibrated proofing devices for the closest comparison to end results. Keep in mind however that paper finishes and hues can have an effect on color that our proof cannot simulate.

What about proofing PMS colors?
Our proofing devices, as most, do not accurately depict PMS shades. You may wish to press check jobs running PMS inks to ensure your overall satisfaction with the density of the color chosen.

Once I've reviewed my proof, what next?
A written approval or explanation of alterations/changes needs to be emailed or faxed and then return your proof to us.

If there are changes:
In addition to the written explanation of alterations/changes, mark them up in your book, tag pages, make it obvious what is to be altered or fixed & return your proof as soon as possible to avoid production delays. State if you will require an additional proof be sent to you, if we should check changes here (again, make changes obvious so we can see specifically that the correct things are updated) or if you can approve changes via fax.
If there are no changes:
GREAT! Still give us written approval & return your proof.
 

 
   
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